GAMSTOP, the UK’s leading self-exclusion service, reported record-breaking registrations at the start of 2025. This milestone coincides with the introduction of a new long-term exclusion feature: the 5-year auto-renewal option.

Daily Figures for the Start of The Year

Since its founding in 2018, GAMSTOP has reported its highest daily numbers. On 1 January 2025, an impressive 415 people signed up, followed by 413 on 2 January and 396 on 6 January. These are the three highest daily registration figures recorded since May 2023, highlighting the growing demand for responsible gambling tools.

In a great effort to support customers, GAMSTOP has now introduced a 5-year auto renewal exclusion option. This is to allow vulnerable customers to easily renew their exclusion from gambling websites and apps without having to manually intervene. This new feuture was brought about in response to feedback from registered customers.

GAMSTOP has had more than half a million users register with them since its launch and many of these users have requested long-term exclusion. The market research company Ipsos did an independent evaluation on the matter.

It discovered that many customers feel anxious about their exclusion periods ending and that they wanted longer term exclusion options. The majority said they would like a lifetime exclusion if it was an option.

What Data Will GAMSTOP Require for Self-Exclusion?

GAMSTOP’s website offers lots of useful resources related to practical controls, emotional support, debt support and many others without any registration. However, if you wish to use the self-exclusion services, you need to provide the following information:

• Your full name and title
• Mobile numbers: All used for gambling registrations
• Email addresses: Linked to gambling accounts
• Date of birth
• Addresses: Current and any used for gambling registrations

Once you do all of that, you will receive a confirmation email. Identity verification will also be needed. Overall, the program is straightforward and firmly prioritizes preventing gambling-related issues.

How the New System Works

The new system will involve GAMSTOP sending out email reminders every 15 months to customers with 5-year exclusions. This will keep them up to date and informed about any upcoming expiration or renewal dates.

Customers with a 5-year exclusion plan will have their subscription automatically renewed once the time is up. This will continue every 5 years, unless the customer actively chooses to opt-out of the auto-renewal feature.

The auto-renewal option is available alongside the existing 6-month, 1-year and 5-year exclusion plans. Existing users with a 5-year exclusion will be pleased to know that they can easily upgrade their account to include the auto-renewal feature. This can be found in “account settings” where the feature can be turned on.

Users can also change their minds about the auto-renewal option by turning it off in account settings. However, this can only be done in the last 6 months of the 5-year exclusion period.

Comments from The CEO

Тhe CEO of GAMSTOP, Fiona Palmers, was pleased with how the organization has been performing since its launch in April of 2018. However, she acknowledged that GAMSTOP’s work is far from over when it comes to helping people in need.

Conclusion: It’s All for Society’s Good

GAMSTOP has been one of the vital organizations when it comes to gambling problems prevention. Over half a million users have registered on the website since its inception, and more are expected to follow.

The new 5-year renewal program will surely decrease the number of people with problematic gambling behavior, and, hopefully, establish itself as a benchmark in the responsible gambling field.